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We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our service sale pages or readers offer advertisements. The policy with regard to the processing of the refund, shall be in accordance with the clauses as set forth:

1. PROCESSING OF REFUND

You as a Job Applicant would be eligible for refund till an employee has been allotted by us for processing your request. You may communicate the request for refund by sending us an e-mail communication to refund@jobseternal.com . We will have the discretion of accessing the request raised by you and shall process the same only if we deem it fit to do so. The final decision in this regard will vest solely with us. Upon acceptance of your request, the refund will be processed in 15 working days.

2. CANCELLATION

As a Job Applicant, you cancel your order only in accordance with the specifications set out in clause 1 above.

The Company may at its sole discretion may cancel any order(s):

  1. if it suspects a Job Applicant has undertaken a fraudulent transaction, or
  2. if it suspects a Job Applicant has undertaken a transaction which is not in accordance with the Terms of Use, or
  3. in case of unavailability of a service, or
  4. for any reason outside the control of the Company.
  5. if the Company does not want to do business with the Job Applicant

Further, while all measures are taken to ensure accuracy of service specifications and pricing, the details of a service as reflected on the Website may be inaccurate due to technical issues, typographical errors or incorrect service information set out on the Platform and in such an event you shall be notified as soon as such error comes to the notice of the Company. In such event, the Company reserves the right to cancel your order and refund any money that may have been paid by you towards the purchase of such services. We maintain a negative list of all fraudulent transactions and non-complying Job

Applicants and reserve the right to deny access to such Job Applicants at any time or cancel any orders placed by them in future.


 If you have any questions about this Policy, the practices of the Platform, or your experience with the Service provided by the Platform, you can contact us at "legal@jobseternal.com".

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